Terms & Conditions
Last updated November 3, 2026
The key points
- Rentals are prepaid unless we’ve agreed otherwise in writing.
- Cancel a rental at least 24 hours before it starts for a full refund. Later cancellations may be charged one day’s rent and any delivery trip already under way.
- From delivery or pickup until the machine is back with us, you’re responsible for it, including theft and damage caused by others.
- Only trained, qualified people may operate the equipment.
- Keep $1,000,000 in general liability and $200,000 in property insurance while you have a rental.
- Used equipment is sold as is unless you have a written warranty. Sales are final once the machine is handed over or shipped.
This summary is for convenience. The full terms below are what apply.
Part 1: Every order
1. Our agreement
These terms and your invoice or order confirmation make up the agreement (the “Agreement”) between you and Versi Rentals (“Versi,” “we,” or “us”). They apply to every rental and purchase, whether you order online, by phone, or in person.
You accept the Agreement when you check the box at online checkout, sign or pay an invoice, or take possession of equipment. If you’re ordering for a company, you confirm you have authority to bind it, and “you” means both you and the company. You must be at least 18.
If your invoice and these terms disagree about the equipment, dates, or price, the invoice controls.
2. Orders, prices, and availability
Your order is confirmed when we issue an invoice or order confirmation. We may decline or cancel an order, with a full refund of anything you paid, if the equipment isn’t available, a price or description was wrong, or we can’t verify your information.
Required fees, delivery charges, and sales tax are shown before you pay. Sales tax depends on what you order and where it goes. Photos and listings describe equipment as accurately as we can, but hours and specifications are approximate unless your invoice states them.
3. Payment and late payment
Online card payments are processed by Stripe, and we don’t see or store your full card number. Charges that arise after a rental, such as fuel, cleaning, repairs, extra days, or loss, are invoiced to you and due when invoiced.
Unpaid amounts carry these charges:
- A late fee of $30.00 for each day a payment is past due.
- A $500.00 fee to research and file a Preliminary Notice with the State Construction Registry once a payment is 10 or more days late.
- A $1,500.00 fee to file a mechanics lien against the property once a payment is 60 or more days late.
If you question a charge, please call us first so we can look into it. Disputing a valid charge with your card company doesn’t end what you owe.
4. Cancellations and refunds
Rentals.
- 24 hours or more before the rental starts: cancel for a full refund.
- Less than 24 hours before it starts: we may keep one day’s rent at the rate on your order, plus the cost of any delivery trip already under way. The rest is refunded.
- Delivery we can’t complete: if the site can’t be reached safely (see section 8) or nobody accepts delivery, it counts as a late cancellation, and you also pay for the trips we made.
- After the rental starts: rent isn’t refunded for unused time or an early return unless we agree. Tell us if you’ll return early and we’ll review it.
- Weather: if weather makes your site unsafe before the rental starts, call us and we’ll try to move your dates at no charge.
Purchases.
- Before handover or shipping: you may cancel for a refund, less costs we’ve already paid for your order, such as booked freight. A machine we’ve ordered from a manufacturer for you can’t be cancelled unless we agree in writing.
- After handover or shipping: sales are final and returns are accepted only if we agree in writing. Your rights under any written warranty and section 24 are not affected.
If we cancel, or can’t provide what you ordered, we’ll refund what you paid for it. That refund is your only remedy for the cancellation.
Refunds go back to your original payment method. Your bank may take up to 10 business days to post one. Any deposit follows these rules unless your invoice says otherwise.
Part 2: Rentals
5. Rental term and hours
The rental starts when the equipment is delivered or picked up and runs through the end of the term on your invoice. Hourly rentals come back the same day, and the weekend rate runs from a Friday pickup to Monday. Our yard is open Monday to Friday, 7:30 AM to 5:00 PM, with weekends by appointment. Weekend pickups and returns may require a minimum order.
6. Extending a rental
You may extend if the equipment is available. Ask at least three days before the term ends, and if we approve it, pay for the extension at least two days before the term ends. If an extended rental isn’t paid on time, we can pick up the equipment at any time without notice.
7. Late returns and when responsibility ends
If equipment isn’t back by the end of the term and no extension was approved, you pay rent for each additional day until it’s returned or we pick it up. Paying that rent doesn’t give you permission to keep the equipment.
Your responsibility ends when we’ve received the equipment back or picked it up. Telling us it’s ready for pickup doesn’t end it, so keep the equipment secure until we have it.
8. Delivery and pickup
Our rental fleet serves Utah. Rental delivery prices include drop-off and pickup unless your order says otherwise.
You’re responsible for giving us an address our semi can reach within 500 feet by paved road, and a delivery and pickup spot that’s flat, dry, and easily accessible. If weather or anything else makes the site unacceptable, you must bring the equipment to an acceptable location. Tell us about gates, overhead lines, soft ground, or other hazards before we arrive. You’re responsible for marking underground utilities where the equipment will work. Extra trips or waiting caused by site conditions are charged to you.
9. Checking the equipment on arrival
Inspect the equipment when you receive it and tell us immediately if anything is damaged, not working, or different from what you ordered. If you don’t, you’re treated as having accepted it as is for the rental term.
10. Who may operate the equipment
You warrant that everyone you allow to operate the equipment has the knowledge and training to do so safely, in line with OSHA standards and the manufacturer’s rules, guidelines, and requirements. Anyone without that training must not operate it. Operators must be at least 18 and must not be impaired by alcohol, drugs, or medication.
You’ll keep the equipment secure from unauthorized use at all times. If the equipment must be certified for your use, that’s done at your time and expense.
11. How the equipment may be used
Use the equipment only carefully and properly, following the manufacturer’s guidelines and all laws that apply to having, using, and maintaining it. You must not:
- Exceed its rated capacity or use it for a purpose it wasn’t designed for.
- Remove, disable, or alter safety devices, guards, decals, hour meters, or tracking devices.
- Expose it to asbestos, hazardous or contaminated materials, or conditions likely to damage it, such as submersion, unless we agree in writing.
- Paint it, modify it, or let anyone else repair it without our approval.
- Use it for anything illegal, or let it be used by anyone other than you or your employees without our written consent.
Jibs and manbaskets: when in use, don’t extend the forklift’s boom, and don’t lift more than 1,000 lbs. Manbaskets are for hauling equipment or material only. If one is certified by its manufacturer, follow the manufacturer’s charts and instructions.
12. Where the equipment stays
Keep the equipment at the location on your invoice. Tell us the new address and get our approval before moving it. Approved moves must be made by us, or by a licensed and insured operator using a suitable transport vehicle. Never drive the equipment to another location: it isn’t designed for long distances and can be damaged. If you move it without approval, you’ll pay us the greater of $1,000 or the actual cost to recover the equipment and make any reasonable repairs.
13. Daily inspection and routine maintenance
Before use each day, inspect the equipment as its operator’s manual directs. Check for broken, leaking, or missing parts, and check that the brakes and all other functions work properly.
You’re responsible for routine maintenance under the manufacturer’s specifications, including fuel and oil levels, grease and grease zerks, water, batteries, and cleaning.
14. If something goes wrong
If the equipment isn’t operating properly, stop using it, lock it out to prevent use, and call us. Using it after you know of a problem can make you responsible for the resulting damage.
If it breaks through no neglect or abuse by you or a third party, we’ll fix it at our expense. If we have to interrupt the rental to make repairs, or for any other reason, your only compensation is extending the rental by the same amount of time.
15. Fuel, cleaning, and return condition
Fuel. Equipment is delivered full and must be returned full. If it isn’t, we charge $6.00 per gallon, unless your order includes the prepaid fuel option.
Cleaning. A cleaning fee on your order doesn’t cover paint or debris that a pressure washer can’t remove. We charge $150.00 per hour to remove those.
Return. Return the equipment in the same mechanical condition it was delivered in, apart from normal wear and tear, and place it somewhere easily accessible. Normal wear doesn’t include damage from misuse, overloading, impact, contamination, or missed maintenance.
16. Risk of loss and reporting
From delivery until we have the equipment back, you bear all risk of its loss or damage, whoever or whatever causes it, including third parties, theft, vandalism, fire, and weather.
Tell us immediately about any accident, injury, damage, or theft. Report theft or vandalism to the police within 24 hours and give us the report. Cooperate with us and our insurers, and don’t admit fault on our behalf.
17. Paying for damage or loss
If equipment is damaged or lost, we may require you to repair it to the same working order. Repairs must be made by us or someone we approve. If repairs would cost more than the equipment’s value, or it’s lost or stolen, you’ll pay what it costs to replace it with like equipment in as good a condition. You’ll also pay our reasonable lost rent while it’s out of service because of the damage or loss, at its daily rate for up to 30 days.
No damage waiver is included unless your invoice lists one. If it does, it isn’t insurance and it covers only what it states.
18. Insurance
While you have the equipment, you must keep, at your expense, general liability insurance of at least $1,000,000 per occurrence and property/casualty insurance of at least $200,000 that covers the rented equipment. Give us proof if we ask, and name us as an additional insured or loss payee if we ask. Your insurance doesn’t limit what you owe us.
19. Inspection, tracking, and default
We may inspect the equipment during your normal business hours. Some machines carry GPS or other tracking devices, which we may use to locate and service them.
You’re in default if you don’t pay when due, break these terms, give us false information, or put the equipment at risk. We may then end the rental, retrieve the equipment where the law allows, and recover what you owe. You agree to give us access to the equipment for that purpose.
Part 3: Purchases
20. Payment and ownership
Equipment is released once it’s paid in full, unless we agree otherwise in writing. Ownership passes to you when we’ve received full payment. Until then you grant us a security interest in the equipment. For titled equipment such as trailers, the title is signed over at handover.
Before sending a wire, call us at a number from this website to confirm the instructions. We’ll never change them by email alone.
21. Machines on rent
A machine you buy may still be needed for rentals already booked. If so, we’ll give you the earliest date you can have it, and it remains in our rental fleet until then. A sale is complete when the machine is picked up or delivered.
22. Inspecting before you buy
We encourage you to inspect a machine in person, or to ask us for more photos or video, before you buy. You’re relying on your own inspection and judgment about whether it suits your needs, not on listing descriptions, except for what your invoice or a written warranty states.
23. Warranties on purchased equipment
New equipment comes with the manufacturer’s warranty, which is between you and the manufacturer. We’ll help you use it, but we don’t add our own warranty unless we give you one in writing.
Used equipment is sold under section 28 “as is, where is,” with all faults, unless you buy or receive a written warranty from us. Our optional 1-year and 2-year parts and labor warranties, and any warranty offered on golf carts, cover only what their written terms state.
24. Delivery, freight, and risk
Unless your invoice says otherwise, you pay for freight, loading, and rigging. Freight quotes are estimates until booked. Risk of loss passes to you when the equipment is picked up, delivered to you, or handed to a carrier, whichever comes first.
Inspect a delivery before signing for it, note any damage on the carrier’s paperwork, and tell us within 5 business days if a machine is damaged or isn’t what you ordered.
25. Taxes, compliance, and other arrangements
You’re responsible for sales, use, and registration taxes unless you give us a valid exemption certificate. After a sale, you’re responsible for operating the equipment safely and lawfully, including OSHA compliance and operator training. Rent-to-own and financing are available only under a separate written agreement.
Part 4: Legal terms
26. Indemnity
You’ll indemnify, defend, and hold us harmless from all claims, losses, and costs, including reasonable attorney fees, for injury, disability, or death of your employees or anyone else, and for property damage, arising from operating, handling, or transporting the equipment while it’s in your care. That lasts until the equipment has been picked up or returned to us. This doesn’t apply to the extent a claim is caused by our sole negligence or willful misconduct.
27. Your information
You certify that what you give us, including your business name, address, payment details, and job location, is true and correct. A material misrepresentation is a default under this Agreement.
28. No warranties
EXCEPT FOR A WRITTEN WARRANTY WE GIVE YOU, VERSI RENTALS DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, ABOUT THE EQUIPMENT, INCLUDING ITS DURABILITY, CONDITION, MERCHANTABILITY, AND FITNESS FOR ANY PARTICULAR PURPOSE. YOU ACCEPT THE EQUIPMENT “AS IS, WHERE IS,” WITH “ALL FAULTS.”
29. Limits on liability
YOU ASSUME ALL RISKS ASSOCIATED WITH THE EQUIPMENT AND RELEASE VERSI RENTALS FROM ALL LIABILITY AND DAMAGES CONNECTED WITH THE EQUIPMENT, ITS OPERATION OR USE, ANY DEFECT OR FAILURE, OR A BREACH OF OUR OBLIGATIONS, INCLUDING LOST PROFITS, PERSONAL INJURY, DOWNTIME, AND SPECIAL, INCIDENTAL, AND CONSEQUENTIAL DAMAGES.
OUR TOTAL LIABILITY UNDER THIS AGREEMENT WON’T EXCEED THE AMOUNT YOU PAID US UNDER IT.
Sections 26, 28, and 29 apply to the fullest extent the law allows. They don’t remove any right that can’t legally be waived, including rights a consumer can’t give up.
30. Assignment
You may not assign your rights under this Agreement or sublet the equipment without our written consent.
31. Events beyond our control
We’re not responsible for delays or failures caused by events beyond our reasonable control, such as weather, fire, carrier or supplier delays, labor problems, or government action.
32. Electronic records and messages
Checking a box or clicking to accept online has the same effect as signing. We may send receipts, invoices, and order messages to the email or phone number you give us. Our Privacy Policy explains how we handle your information.
33. Entire agreement and changes
The Agreement is our entire agreement about your order. We may update these terms for future orders by posting them here, and the version in effect when you ordered applies to that order. Otherwise, changes must be in writing and signed by both parties.
If part of the Agreement can’t be enforced, the rest still applies. Not enforcing a term once doesn’t waive it. Terms that by their nature should continue, such as payment, indemnity, and limits on liability, survive the end of the Agreement.
34. Governing law and disputes
Utah law governs the Agreement. Before bringing legal action, we’ll both try to resolve any dispute through friendly negotiation. If that fails, we’ll try mediation with a mediator we both choose, and share its cost equally. If mediation doesn’t resolve it, either of us may pursue other remedies the law allows, in a court in Utah County or Salt Lake County, Utah. Either of us may bring an eligible claim in small claims court, and we may file notices and liens, or act to recover equipment, without going through these steps first.
The winning party in a court action may recover its reasonable attorney fees and collection costs.
Questions
Versi Rentals, 2060 S State St, Springville, UT 84663. Call or text (801) 880-8800.